What we ship first
One document ops path: extract, compare, flag exceptions, draft follow-ups — humans approve before anything goes to shipper or filing path.
Freight · NVOCC · Doral–MIA–PortMiami
Missing docs and packet chases should not run your ops desk.
Forward Deploy Florida cuts packet cycle time and exception chases for South Florida forwarders and NVOCCs — commercial invoice ↔ SLI consistency, shipper updates — with your licensed filer still in control.
Pain we hear on the desk
Export packets stall on missing docs or mismatches; after-hours shipper chases land on the same two people; exception threads live in email with no audit trail — and “just use ChatGPT” does not survive compliance review.
- Export packets stall waiting on one missing document or mismatch.
- After-hours shipper status chases land on the same two people.
- Charge revisions and exception threads live in email with no audit trail.
- “Just use ChatGPT” does not survive compliance review.
What stays yours
Licenses, POA/SLI authority, TMS, and filing responsibility. FDFL does not provide customs brokerage or unsupervised filing.
How we measure
Baseline packet cycle time and exception volume in a Logo Assessment, then track the same KPIs through the Production Embed.
Engagement shape
Fit call → Logo Assessment (process map and KPI baseline) → Production Embed (one workflow with human gates) → hand-off with optional Ops Retainer.
Fit call
Confirm ops desk size, lanes, and whether document ops is the right first workflow.
Logo Assessment
On-site week: process map, systems access plan, baseline metrics, go/no-go for embed.
Production Embed
Build and stabilize one workflow with human gates and audit logs.
Hand-off
Train your team; optional retainer for monitoring and the next workflow.
AI outputs are assistive. Client is solely responsible for filing accuracy and regulatory compliance. No unsupervised customs filing.
Freight FAQ
What does FDFL ship first for freight desks?
One document ops path: extract, compare, flag exceptions, draft follow-ups — humans approve before anything goes to shipper or filing path.
Do you provide customs brokerage or unsupervised filing?
No. Licenses, POA/SLI authority, TMS, and filing responsibility stay with you. FDFL does not provide customs brokerage or unsupervised filing. AI outputs are assistive.
How do you measure success?
Baseline packet cycle time and exception volume in a Logo Assessment, then track the same KPIs through the Production Embed.
Who is this for?
South Florida freight forwarders and NVOCCs — especially desks around Doral, MIA, and PortMiami — where packet stalls and after-hours exception chases dominate the day.
One week on your ops desk starts with a Fit call
We baseline packet cycle time and show where AI helps — with your licensed filer still in control.
Book a Fit call