Voicemail & screening detection
Production AMD that treats phone screening as a first-class case — not an afterthought. Built from real outbound experience, not a vendor slide.
Outbound · blended · telemarketing floors
Pick the path that matches your floor.
Forward Deploy Florida embeds on one production call-center workflow at a time — AMD that survives phone screening, or AI agents that hold conversion. Human gates. Not a workshop.
Prefer calendar? Book a Fit call
Ad landing pages
Same firm, two first problems. Use the page that matches the ad you clicked — or pick below.
Path 1
AMD that survives phone screening
Lab AMD fails on real carriers and screening prompts. Production detection, baselined on your floor.
AMD / screening →
Path 2
AI agents that hold conversion
Sandbox bots talk fine and still drop transfer, sale, or keep rate. Agent paths measured against your baseline.
Agents / conversion →Pain we hear on the floor
Cheap AMD lies. Phone screening fools the bot. “Replace the agents” demos look great in a sandbox and collapse when conversion is the scoreboard.
- Voicemail detection that works in the lab and fails on real carriers and screening prompts.
- Agents burned on dead air, wrong disposition, and callback hell.
- AI “agents” that talk fine but drop transfer, sale, or keep rates.
- No clean baseline — so nobody can prove the AI path is better, only louder.
AI agents that hold conversion
Replace human talk-time on qualified paths while protecting the metric that pays the bills. We design for conversion parity (or better) against your human baseline — then measure it.
Human gates where it burns
Escalations, compliance language, complaints, and high-stakes outcomes stay human. AI handles detection and the paths you choose to automate.
What we have actually shipped
This vertical is grounded in real call-center work: overcoming screening to classify live vs machine, and standing up AI agents that took human seats without dropping conversion rates on the paths we owned.
Baseline the floor
Connect, AMD accuracy, talk time, conversion or transfer rate, QA fails — before any model change.
Pick one production path
Usually AMD/screening reliability first, or a single AI agent campaign — not twelve bots on day one.
Ship with gates & audit
Disposition rules, kill switches, human escalation, and reconstructable call/task history.
Prove conversion
Side-by-side or phased cutover against human baseline. Expand only when the numbers hold.
We do not promise universal conversion guarantees on a brochure. We baseline your rates and design the embed to hold them — then report the scoreboard honestly.
Call center FAQ
What do you tackle first?
Two production paths from real floor experience: voicemail/AMD including phone screening, and AI agent paths meant to replace human talk-time without dropping conversion — measured against your baseline.
Is every call fully unsupervised?
No. Human gates cover escalations, compliance, complaints, and high-stakes outcomes. You choose which paths the AI owns; we design the handoff so conversion does not fall through the cracks.
How do you measure success?
Baseline before build: connect rates, AMD/voicemail accuracy, talk time, conversion (or transfer/sale rate), and QA fail rate. Same KPIs through the Production Embed.
Who is this for?
Outbound and blended call centers, BPOs, and in-house sales or collections floors — especially teams that need production-grade detection and agent replacement, not a demo.